TalkOmni | AI Customer Assistant for WhatsApp, Instagram & Telegram
TalkOmni answers from your own documents, takes real actions in your systems, and hands a conversation to a human when needed, across every channel your customers use.
What TalkOmni does
Answers from your documents
Upload your price lists, product catalogs, FAQs and policies. TalkOmni answers customers from your own knowledge, never from guesses.
Takes real actions
The assistant looks things up and acts in your systems, like checking an invoice, a payment status or opening a support ticket, not just chatting.
Hands off to a human
When a customer wants a person, or the assistant is unsure, the conversation moves to a live agent in the same thread, with full history.
One brain, every channel
WhatsApp, Instagram and Telegram run on a single assistant with shared memory and one handoff queue, not three disconnected bots.
How it works
Connect your channels
Plug TalkOmni into WhatsApp, Instagram and Telegram through your support inbox.
Add your knowledge and tools
Upload your documents and connect your backend so the assistant can answer and act.
Go live with handoff
The assistant handles routine conversations and escalates to your team when needed.