TalkOmni
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AI Voice AgentCalls leads back the moment they submit your form, answers inbound calls on your own number, books appointments and transfers to a person, in your customer's language.Omnichannel ChatbotOne AI chatbot across WhatsApp, Instagram, Messenger, Telegram, email and your website, from a single shared inbox.Instagram Keyword DMSomeone writes your keyword on Instagram and your PDF lands in their DMs as a file, the same one every time.FAQ Video WidgetAnswer your visitors' most common questions with short videos and written answers, in a widget on your own site.Landing Pages & Lead CaptureBuild landing pages and forms on your own domain, and track every lead in one pipeline.Lead Capture FormsDesign an embeddable form from a ready-made template. Every submit becomes a lead, with consent, spam protection and an optional voice call back.SurveysIntake and consultation questionnaires with encrypted answers only your admins can open, sent automatically after every booking.Website Chat WidgetOur own chat bubble for your site, in your colors and your language, with file uploads, browser voice calls and one-tap handoff to a human. One snippet, any platform.Lead TrackingEvery lead your assistant, forms and landing pages capture lands in one pipeline, with its traffic source attached, Excel export and a webhook into your CRM.E-mail CampaignsTag your contacts, keep their consent on record, and send campaigns from your own mailbox at a pace it survives.Appointment BookingSet your working hours and the assistant books appointments in chat or on the phone, without double-booking, and reminds the customer before the visit.Agent ActionsThe assistant does not only answer: it looks things up and acts in your own systems. Built-in actions need no code; your own actions run over a single signed endpoint you control.AI Database AssistantLet your ops team ask your own database in plain language, with safe, read-only semantic SQL.For Counsellors & TherapistsAnswers between sessions, books with the time held, and sends a sealed intake questionnaire after every booking.
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Instagram

Someone writes your keyword, your PDF lands in their DMs

Your post says "write GUIDE". When someone does, TalkOmni sends your PDF in the same Instagram conversation within seconds, the same file every time, before the assistant says a word. You see who asked, and can open their conversation.

How it works

Live before your next post

  1. 1

    Upload the PDF

    Up to 25 MB, with a short message to send before it if you like.

  2. 2

    Give it a keyword

    One or more words per document. The whole message has to be the keyword, so "I would like the guide" is answered by the assistant instead.

  3. 3

    Watch the requests

    The Requests list shows who asked and when, and opens the conversation each request came from.

What keyword documents give you

The same file, every time

No model decides what to send. The keyword brings the document you attached to it, so a campaign never depends on how the assistant reads a message.

Works while you are in the chat

If someone on your team is handling the conversation, the document still goes out and the conversation stays with them. Nobody else steps in.

A file in the DM, not a link

On Instagram the PDF arrives as a file card with its own name in the conversation, so the person does not have to leave the chat to find it.

Tags the people who ask

A document can add a tag to everyone who requests it, ready for your next e-mail campaign.

No endless downloads

The same person gets the same document at most three times in 24 hours. After that, the assistant answers.

Update without losing the keyword

Upload a new version from the document's edit screen. The keyword, the name and the request history stay.

Frequently asked questions

Does it answer comments under my posts?
No. It works on direct messages only, so your post asks people to write the word in a DM.
Does it work on WhatsApp or Messenger?
This page is about Instagram, where the PDF arrives as a file in the DM. Ask us before you plan a campaign on another channel.
What counts as the keyword?
The whole message. Capital letters, the Turkish I and İ, and punctuation around the word do not matter; a sentence that merely contains the word does not trigger it.
Can I take a sent file back?
No. Instagram gives a business no way to delete a file it has sent. Deleting the document stops new sends only.
Which plan includes it?
Every plan. Basic keeps 3 documents, Pro 15 and Enterprise 50, and sending a document does not use your AI replies.

Related solutions

FAQ Video WidgetLanding Pages & Lead CaptureLead Capture FormsSurveys

Put an AI assistant on your channels today

Answer faster, act automatically and never leave a customer waiting.

TalkOmni

Your company's digital front office: it answers from your own documents, acts in your own systems, and hands over to your team when it cannot.

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Solutions

AI Voice AgentOmnichannel ChatbotInstagram Keyword DMFAQ Video WidgetLanding Pages & Lead CaptureLead Capture FormsSurveysWebsite Chat WidgetLead TrackingE-mail CampaignsAppointment BookingAgent ActionsAI Database AssistantFor Counsellors & Therapists

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TalkOmni Is on Your Phone

Install app

Installs the TalkOmni panel as an app on this device. It is the same panel you are using now, opened in its own window instead of a browser tab. Nothing is downloaded from an app store and it takes a few seconds.

  • Opens in its own window, without browser tabs and address bar.
  • Starts from your home screen or dock, so you are not hunting for a tab.
  • Notifications reach you while the window is closed, if you allowed them.

Use your browser menu's 'Install app' option.