An AI voice agent that calls your leads and answers your line
The moment a lead submits your form, the agent calls them back on your own number, answers from your own documents, books the appointment on the call, and transfers to a person when the caller asks for one. It answers inbound calls on the same line, and a one-snippet voice assistant on your site lets visitors talk to it straight from the browser, no phone number needed.
Live on the phone in three steps
- 1
Connect your number
Bring the number you already use: a SIP trunk from any provider, or a Twilio number. TalkOmni never owns a number, so your line and your provider contract stay yours.
- 2
Configure the agent
Set the voice, the knowledge it answers from, and whether it calls leads from your forms, answers inbound calls, or both.
- 3
Let it talk
The agent handles the call, books appointments, and transfers to a human when the call needs it.
What the voice agent does
Calls leads from your forms
When a lead submits your form, the voice agent calls them back automatically, grounded in your knowledge (RAG).
Answers inbound calls
Callers to your connected number reach an AI receptionist that answers from your knowledge.
Books appointments
Captures the request and books an appointment during the call.
Transfers to a human
Forwards the call to a human agent or another number when needed, via SIP transfer.
Embeddable browser voice assistant
Add a voice button to your own website with a single snippet. Visitors talk to your AI assistant from the browser, grounded in your knowledge, with no phone number or call setup.
Connect your business number over SIP
A SIP trunk from any provider (NetGSM in Turkey, or anyone else) or a Twilio number. We register it into our voice platform; your provider bills the PSTN minutes and we meter only the AI minutes.
Or just forward your existing line
Do not want to move your number at all? Forward your business line to the connected number after hours, or when nobody picks up, and the agent answers instead of the voicemail.
Calls out on your own number
When the agent calls a lead back, the call goes out on your connected number, so the customer sees the business they already know.
Speaks your customer's language
Detects the caller's language and replies in it automatically.
Usage-based minutes
Pay for the minutes you use, with per-plan allowances and top-ups.
Frequently asked questions
- Can it call my leads automatically?
- Yes. When a lead submits your form, the voice agent can automatically call them back in their language, grounded in your knowledge.
- My site already has its own form. Can it still trigger the call?
- Yes. Your backend posts the submission to our API when your form is submitted, and the voice agent calls the person back on your connected number, grounded in your knowledge, provided they gave consent. You do not have to replace your form with ours.
- Can it answer inbound calls?
- Yes. Calls to your connected number are answered by an AI receptionist, resolved from the dialed number to the right project.
- Can it book an appointment on the call?
- Yes. If booking is on for the project, the agent offers a free slot from your working hours and confirms it during the call, then the customer gets the same reminders as a chat booking.
- Can it transfer a call to a human?
- Yes. The agent can forward the call to a human agent or another number, via SIP transfer, when the call needs it.
- Can visitors talk to the assistant on my website?
- Yes. Add the voice embed snippet to your site and visitors start a browser voice call with your AI assistant from your own button, no phone number required. It answers from your knowledge base, just like the chat assistant.
- Do I need to buy a number from you?
- No. You bring your own, from any country and any provider. Connect it as a SIP trunk (gateway host, username, password) or through Twilio (Account SID, Auth Token, Phone Number SID) and point it at a TalkOmni project. We never provision or own numbers.
- Do I have to move my business number to you?
- No. You can leave your line exactly where it is and simply forward it to the connected number, whether that is after hours, at weekends or only when nobody picks up. The agent answers, and hands the caller to a person when the call needs one.
- How is voice billed?
- Voice is billed by the minute, with an allowance included in your plan and top-ups available when you need more.