One AI chatbot for every channel your customers use
TalkOmni answers on WhatsApp, Instagram, Messenger, Telegram, your own support mailbox and your website from your own knowledge, takes real actions, and hands off to a human, all from one shared inbox.
Every channel, one assistant
- 1
Connect your channels
Link WhatsApp, Instagram, Messenger and Telegram, connect your support mailbox, and add the web widget to your site. One assistant serves them all.
- 2
Add your knowledge
Upload your documents so the chatbot answers from your business, not generic scripts.
- 3
Go live in one inbox
Every conversation across channels lands in a single shared inbox, ready for the AI or your team.
Why teams run their chatbot on TalkOmni
Every channel, one assistant
WhatsApp, Instagram, Messenger, Telegram, your own email inbox and a website widget, all served by a single AI.
One shared inbox
Every conversation in one place, so reps never juggle multiple tools.
Answers from your docs
Grounded in your uploaded knowledge (RAG), not generic replies.
Takes real actions
Checks orders, looks up invoices and books appointments through secure, audited tools.
Human handoff
Hands off to a human with full context; the AI stays silent, then auto-resumes.
Replies in any language
Detects and answers in the customer's own language automatically.
Frequently asked questions
- Which channels are supported?
- WhatsApp, Instagram, Messenger, Telegram, email read straight from your own mailbox, and an embeddable website chat widget, all served by one assistant and one inbox.
- Do my agents need a separate tool?
- No. Every conversation across all channels lands in one shared inbox, so reps never log into a second tool.
- How do I connect WhatsApp?
- You connect WhatsApp from the panel through Meta's WhatsApp Business platform. Business verification can take a few days, so start it early.
- Can a human take over a conversation?
- Yes. Any conversation can be handed off to a human with full history; the AI stays silent during takeover and can auto-resume afterward.
- Which languages does it support?
- It replies in the customer's own language automatically, so the same chatbot serves Turkish, English and many more.