Answer your visitors with short videos, not tickets
TalkOmni's FAQ video widget sits on your site as a floating launcher. Visitors tap a question and watch a short video answer, or read it, without ever leaving the page.
Live on your site in minutes
- 1
Add your questions
Pick the questions your visitors ask most and add a short video and/or a written answer for each in the TalkOmni panel.
- 2
Embed the widget
Paste one script tag on your site. The widget renders a floating launcher that works alongside the chat widget.
- 3
Update anytime
Swap videos, edit answers and reorder questions in the panel; the widget updates instantly, no redeploys.
What the FAQ video widget gives you
Video and text answers
Each question can carry a short video, a written answer, or both, so visitors choose how they want to consume it.
Floating launcher
A lightweight launcher that opens a clean panel of your questions, styled to your brand.
Works with the chat widget
Runs alongside the TalkOmni chat widget: FAQ for self-service, chat for everything else.
No code required
One script tag. Content, order and styling are managed in the panel.
Multilingual
Serve answers in your visitors' language, matching the rest of your TalkOmni setup.
Fewer repeat tickets
Visitors self-serve the routine questions, so your team and your AI assistant handle the conversations that matter.
FAQ video widget questions
- What is the FAQ video widget?
- An embeddable widget that answers your visitors' most common questions with short videos and/or written answers, behind a floating launcher on your own site.
- Is it the same as the chat widget?
- No. It is a separate widget focused on self-service FAQ content. The two are designed to run side by side on the same page.
- How do I add videos?
- Upload them in the TalkOmni panel per question. You can mix video-only, text-only and video-plus-text answers freely.
- Do I need a developer to install it?
- No. You paste a single script tag once; everything else is managed from the panel.
- How is it priced?
- It is an add-on to any TalkOmni plan. See the pricing page for current add-on pricing.